Privacy Policy

Just Resolve™ is pleased to provide visitors to www.justresolve.com (the “Site”) with a copy of this Privacy Policy, which describes the Site’s information collection and use practices. This policy describes only our online information collection and use practices at this Site. It does not apply to information we may obtain about you elsewhere, including at other sites, in email correspondence, or over the phone.

This privacy policy is effective as of November 1, 2012. In the future, our Site or our practices may change, and, if appropriate, we will revise this Privacy Policy accordingly and post the updated version here. If we alter our practices in a manner that will significantly impact the treatment of information you have already provided, we will send you a notice of our new practices. If you do not agree with the privacy practices described in this Privacy Policy, you should not provide us with information.

Information Collection and Use

There are several interactive features of this Site, including the ability to register as an arbiter or member, submit requests for services, try out our costs of litigation calculator, and upload content. Information collected on this Site includes email address, name, street address, employment information and work history, as well as other information that will assist us in delivering certain services or finding a solution in response to your request.

In certain instances, we may present the information you submit to those seeking an expert or consultant for their business purposes and as may otherwise be described in this policy or at the time we collect information from you. We may also use your information for other legitimate business purposes, including sending you notices about Just Resolve™, its products and services, or other products or services in which we believe you may be interested, or asking for your input and feedback on our products and services, including participating in surveys. We may also share your information with trusted third parties in whose products or services we believe you may be interested. If you do not wish to have your information shared with third parties for marketing purposes, please email us.

Information you submit (including personal information, work history, experience, education, and the like) and content can be shared with third parties, in particular entities seeking expertise in your field. By registering at this Site, your information will automatically join our database which is made available to select third parties. If you do not wish to have your information made available and shared with third parties, you should not register or submit content to this Site.

As part of our regular business conduct, and regardless of whether you have opted out of having your information shared for marketing purposes, we may share your information with our agents or service providers, for example third parties who help us deliver your requested services. We also will share your information in the event that there is a change of our corporate ownership, in which case the new owners will of course be provided with our files, including information you have submitted. We will also share information with government officials, including law enforcement officials or court authorities, in order to cooperate with a legitimate investigation. We may also combine the information you submit to us with information we have collected from you in other forums, such as through emails or offline, or with publicly available information or information we obtain from third parties.

This Site uses passive tracking technologies to log non-identifiable information such as IP address, browser type and Site usage (for example: what pages are accessed, how often, what pages a user links to while on our Site, whether users select external links). The information collected in this manner is used for site maintenance, development and internal research, including logging the number of visitors to the Site and the areas visited by those visitors. We may also employ “cookies” or similar technologies that provide additional functionality to the Site and help us analyze Site usage more accurately. Some of the features on our Site will only function if your browser is set to accept cookies. Thus, if you decline to accept cookies, certain features of our Site may not operate properly.

Children on This Site

This Site is intended for an adult audience, and Just Resolve believes that it is not appealing to children, including those under the age of 13. If you are a parent and believe that your child has submitted information to Just Resolve, please contact us.

Links and Third Party Ads

From time to time we may include at the Site links to other web sites as a service to you. The third party sites are operated by companies that are outside of our control, and your activities at those sites will be governed by the policies and practices of those third parties. We encourage you to review the privacy practices of these third parties before disclosing any personally identifiable information, as we are not responsible for the privacy practices of those sites.

Although Just Resolve does not currently allow third party advertisers to post advertisements on our Site, in the event we allow such advertisements in the future, these third parties may place cookies on certain pages of our Site. We do not control those third parties or their cookies. This privacy policy does not cover the use of cookies by those third party advertisers.

Contact Us / Exercising Options About How We Use Your Information

If you are receiving Just Resolve email messages and no longer wish to receive those email messages, you may opt out at the time you receive the message by following the instructions in that email. Please allow ten days for your request to be processed. For questions or concerns regarding the use of personal information you submit to us, please contact us at admin@justresolve.com, or by mail to Just Resolve LLC, 70 S. First Street, San Jose, CA 95113, United States of America, or by phone at (408) 299‑1489.

Security and Data Storage

We use standard and reasonable technological and procedural measures to protect the information you provide. Data you provide to us will be stored on our servers located either in our offices in California, or elsewhere in the United States or abroad. By providing us with your information, you understand and consent to the international transfer of your data.

We urge you to take steps to protect yourself as well. For example, select a neutral password that does not include your name or other personally identifiable information. Do not share your password with anyone else, and take measures to prevent it from unauthorized access or disclosure. Do not provide personally identifiable information in public chat forums or to individual users that you do not know personally. To learn more about how to protect yourself online, we encourage you to visit the government website www.onguardonline.gov.